ANTA Privacy Policy

The Australian Natural Therapists Association (ANTA) is committed to protecting the privacy of our members, practitioners, and website users. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This page provides a summary of how ANTA collects, uses, stores, and protects personal information when you interact with our website, services, and membership systems.

What Personal Information We Collect

ANTA collects personal information necessary to provide membership services and support the professional standards of the Association.

This may include:

Member and Registration Information

  • Full name, date of birth, and identification details
  • Contact details such as email, phone number, and postal address
  • Practice or clinic details
  • Professional qualifications and certifications
  • Continuing Professional Development (CPD) records
  • Professional indemnity insurance details
  • First aid certification
  • Membership information with other professional organisations

Membership and Transaction Information

  • Membership status and history
  • Payment and billing records
  • Transaction and invoice information

Professional and Compliance Information

  • Compliance with ANTA’s Code of Professional Conduct
  • Complaints or disciplinary records where applicable

Website Usage Information

When you visit our website, we may collect technical data such as:

  • IP address
  • Browser and device information
  • Pages visited and time spent on the website
  • Referring website or search terms

Some information may be considered sensitive information under the Privacy Act and will only be collected where necessary and with consent.

How We Collect Personal Information

ANTA generally collects personal information directly from individuals.

Information may be collected through:

  • Membership applications and renewals
  • Website registrations and account creation
  • Contact forms and enquiries
  • Email or telephone communications
  • Event registrations and training programs
  • Participation in surveys or feedback activities

Information may also be collected automatically through:

  • Website analytics tools
  • Cookies and similar technologies
  • Server logs

In some circumstances, ANTA may receive information from third parties such as professional organisations, regulatory bodies, or public professional records.

Why We Collect Personal Information

ANTA collects and uses personal information for purposes related to the operation of the Association and the provision of services to members.

These purposes may include:

Membership Management

  • Processing membership applications and renewals
  • Maintaining accurate member records
  • Managing membership benefits and services

Service Delivery

  • Providing practitioner referral services
  • Delivering events, conferences, workshops, and training
  • Responding to enquiries and providing support

Professional Standards

  • Administering the ANTA Code of Professional Conduct
  • Investigating complaints or disciplinary matters
  • Maintaining professional and ethical standards

Communication

  • Sending newsletters and industry updates
  • Notifying members about services, events, and opportunities

Research and Service Improvement

  • Conducting surveys and analysing feedback
  • Improving ANTA services and website functionality

Legal and Regulatory Compliance

  • Meeting obligations under applicable legislation
  • Responding to lawful requests from regulatory authorities

How We Protect Personal Information

ANTA takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Security measures may include:

  • Secure databases and cloud storage
  • Encryption of sensitive information
  • Secure login and access controls
  • Firewall and malware protection
  • Staff training in privacy and data security

Credit card payments are processed through secure payment systems and card details are not retained after transaction completion.

While we implement appropriate safeguards, no method of internet transmission or electronic storage is completely secure.

Contact ANTA

For questions about privacy or to request correction of personal information, please contact:

Australian Natural Therapists Association

PO Box 657
Cotton Tree QLD 4558

Phone: 1800 817 577
Email: info@anta.com.au

ANTA may update this Privacy Policy from time to time to reflect changes in legislation, operational practices, or services.